Why do I keep losing the Internet connection in 'mid sentence'? I have installed Windows 8 and find that when I have connected to the internet and am working on my PC (Dell Inspiron 1525- 32bit) I will lose my connection for no apparent reason and have to try to re-connect and start all over again, this happens numerous times per day.
Welcome to HP Forums,This is a great place to get support, find answers and tips,Thank you for posting your query, I'll be more than glad to help you out!As I understand the device is shuts down unexpectedly,No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:Have you attempted to capture any error message that appear before or after the device restarts?Did you try updating the BIOS to resolve the issue? (If not, please to find and install it)While you respond to that, here's what you need to do:If Windows suddenly restarts without warning, or restarts when you try to shut it down, it might be caused by one of several issues. Windows could be set to restart automatically when certain system errors occur.
A BIOS update can also resolve the issue. Hello, and thanks for your answer!I disabled the auto reboot checkbox. I also checked my hardware and the test says it's fine. I checked if the BIOS needs an update but it seems not since I didn't see any message.
And the hp website can't find any drivers for my laptop.However the problem is still there and the message that appears super quickly right before shutting down is that the battery is very low. It doesn't make sense since it's supposed to be charged, and because when I unplug the AC the icon on windows says the battery is filled by 82%.Is it a problem of battery calibration?
How can I calibrate it? I considered buying a new one but the hardware tests say the battery is fine. So.What do you think?
Hi!, I am the Mr.Robot. It looks like you were interacting with, but he is out of the office today, so I'll take over from here.I appriciate your efforts for writing back to us.Does your laptop shut down when connected to an adapter?Please provide the product number of your PC to assist you better.As you mentioned the issue still persists after trying out the steps.Also, you get a message the battery is low and your laptop shuts down.If your laptop does not shut down when it is connected to an adapter. It could be an issue with the battery.Try updating the BIOS and chipset drivers on your PC using HP support assistant.Refer this to know more information about using HP support assistant.As the battery is a consumable part the life of the battery decreases each time you charge your laptop.Factors that contribute to loss of battery capacity.Li-Ion battery cells suffer gradual, irreversible capacity loss with each discharge-charge cycle.
Hello!Thanks for your reply. My laptop is an HP pavilion Gaming Notebook series 5CD549628D, product number P0S76EA#ABF running win 10 64 bits. The battery does a strange thing as it indicates it's 69% charged when plugged in, and if I unplug it the battery now says it's 80% charged. It doesn't make sense to me, as I ran the battery test you suggested and it turns out it's 'OK'.
The software doesn't say it needs to be calibrated either. I cannot find any update to the BIOS for my laptop either. I uninstalled the battery drivers but the issue is still here.It seems like I cannot trust the battery charge indicator.
Does it make sense to you? How could I correct that?Thank you.
Hi,2 days ago I was using my computer as normal when all of a sudden it turned off and won't turn on any more. Pressing the power button does absolutley nothing. No fans, no Hdd, no nothing. I thought it's most likley the psu or motherboard but im not sure which.Through further investigation I have discovered that:1. The lan lights are allways on at the back of the computer, but its no longer detected by my router (it usually is, even when off)2. Upon unplugging the pc from the mains and plugging it back in again, my webcam (which is usb powered) makes it's 'i have power' noise.3. Upon unplugging the pc from the mains and pluggin it back in again, my memory (which has led lights to show the load) light up for a few seconds).These 3 facts make me lean towards a mobo issue.
I've tried removing everything non essential from the pc and botting up again but still nothing at all. I've also reset the cmos but no joy there either.Can you help with the problem?Spec:msi 875p neo fis2rintel pentium 4 3ghz2. 512MB corsair 3200 xms proNvidia geforce fx 5900 uenermax 550w psumaxtor 160GB. Hi R proffit,Ok, I've tested the switch, thats fine.Then i took mobo and psu out of case and tested it with just ram and cpu.
This resulted in nothing, the fans would like rotate 2cm.Then I removed everything so it was literally psu and motherboard. And just tested them on their own. Still would not power up. The fans would spin for about a second and then i could smell a bad smell, but i could not identify it.I guess this narrows it down the motherboard or psu now. What do you think? Open the case and find out what the p/s unit wattage is, it better be 350W or better.
When a p/s goes, it does so w/o warning, it just does. Replace it and install at least 400W+, 500W is becoming common and you can find a cheap one, but look for a namebrand like Enermax or Antec and pay the $$$. Even if see some LED on that suggests only that voltage is present, all voltages at stable and required levels are needed, don't fuss, just replace. It's good insurance too even if not the problem and allows room to grow on.If a bad mtrbd., check for damaged capacitors or obivious damage, inspect closely. Find some, replace if not, reseat componets, etc. To try a reboot. Mimimize the system to basic componets and try again.
Keep notes if need be, but if nothing seems to work, consider the p/s went bad and then took out the mtrbd. In the process. Yeah, not good news, but beware, replacing one and not the other may cause the new componet(s) to fail too. I would change the p/s and have a basic system and start anew, add componets and expand system until finished. Don't rush the process don't take anything for granted, otherwise pay someone to fix it.good luck -Willy.
If you're truly smelling something bad, its possible a capacitor has blown or or componet burned up. The p/s unit and/or mtrbd. Could well be effected.
If I didn't mention, I will now, you can't take anything for granted. The smell is a clue as quite frankly it shouldn't smell other than maybe being 'warm'. Inspect the mtrbd. For blown, bulging, leaky or distorted caps for that cause.
Also, the p/s unit can't really be trusted, it just simpler to swap out and try another one but still keep it at a bare minium system.good luck -Willy. I'm in agreement with Willy, you definitely should not smell anything funny. Very possibly a burned capacitor or even just a resitor.Power supplies can be very dangerous to work on. Capacitors essentially store electricity and even though the p/s is unplugged, it could still have a charge on it that could at the least give you a shock or burn you.Economy says to replace the cheapest component first. It would be safest to simply replace the power supply and test the motherboard without any cards, ram, hd's, cdroms, or even the cpu connected.If it powers up, add the components and retest.
If the initial p/s to mobo test doesnt work, replace the motherboard and try again. First do you have a fan on the processor and second does it or did it work. Your problem is most likely a burned out cpu especially if you could smell burnt component. What type of CPU DO YOU HAVE a socket 7 or socket 370 or slot type pentium. A bad cpu will cause exactly the symptoms you are having or a bios that has been corrupted either by a power surge or brown out. Could also be due to moisture build-up on the bios, cpu, or ram sticks. Try switching the power supply or using a different processor and also try using known good ram sticks.
Three basic components are needed for receiving a boot ok message or the one or two beep signals that a system will make if all post boot bios functions are ok. A keyboard 2. Turn on the power a listen for beebs if no beeps bad cpu or voltage levels from power supply not regulated or set correctly.
If beebs do occure, count how many there are, this will tell you what is wrong a boot up. You will need to refer to a tech pocket book on what the beeps mean by how many you hear during boot. Don't just plug in a new power supply; if the old supply went bad, it may have damaged other components in the process. Inspect everything with a magnifying glass and your nose, looking and smelling for anything out of the ordinary. If and only if items look and smell okay, start out with the bare minimum (power supply, mobo, memory, and video card if not already on the mobo). You can always add the peripherals later after inspecting them as well. Powering up a system with any blown devices can destroy just about anything else connected to the system.
I've had this problem. USB devices powering, LAN lights showing all good, but no power. The problem was I bought a flashy 'mod' case for my computer. It came with a 420 watt power supply and was a good deal at the time until the no power incident. I verified I had a full 110 volts from the wall. Then I outboarded an old 200 watt psu to the MB and turned it on. All systems powered up.I removed the power supply that was included in the case and opened it up for a visual inspection.
I was looking for loose wires/components and burned fuses. That was what I found.
A blown fuse. But for some reason the mfgr of the psu soldered the fuses directly to the circuit board so it was not replacable. I trashed the old psu and replaced it with a thermaltake that has fuse holders.This might help you.
I hope its not your MB.